At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job DescriptionPrimary Function of Position:
The Clinical Territory Associate (CTA) will work closely with the Clinical Sales Manager to gain knowledge in all aspects of our business to include technical, clinical, and sales. He or she will train to be a da Vinci® Surgery technical and sales expert across all primary surgical specialties to develop surgical robotics programs in the assigned territory. During the first year of the job, the CTA will focus on the technical and clinical aspect of the job, and during the second year of the job, the CTA will progress and begin to focus on the sales aspect of the job. The CTA will have the opportunity to support a specific region by maximizing the utilization of installed da Vinci® Surgical Systems by leading product demonstrations/in-services and sales activities.
This position is a entry level position as well as a developmental role.
Roles and Responsibilities:
Case Support - be a resource to the surgical team by providing guidance, insight, and training on the use of the da Vinci® Surgical System.Product Demonstrations/In-Services- Lead all technical in-services for customers to include OR staff, surgeons, etc.Selling Activities- Contribute to Clinical Sales Manager team quarterly sales goals by helping influence behavior change in customers such as product demonstrations/in- services, OR selling activities, and customer support trainings.Customer Support - Support and or coordinate, under the direction of the local sales management team, regional sales and marketing development events that create system awareness and procedure adoption through product demonstrations/in-services and selling activities.Administrative Duties- Responsibly manage administrative tasks: reporting of sales/procedures, outcomes of sales activities, submission of expense reports, and assigned ISU on-line modules using company required software systems.Act as a Medical Device Consultant (Medizinprodukteberater) in Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices.QualificationsRequired Knowledge, Skills, and Experience:
Fluent in English and German is required.Ambition and strong work ethic.Ability to excel in a high-energy, fast-paced environment.Excellent interpersonal skills and persuasive communication skills.Proven ability to work effectively as part of a team.Ability to travel up to 50%.Sales degree a plus.Additional InformationWir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.
Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeiter unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.
Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (Hinweis: Das Lizenzierungsverfahren der Regierung kann 3 bis 6+ Monate dauern) oder (ii) einen Technologiekontrollplan ("TCP") implementieren muss (Hinweis: verlängert den Einstellungsprozess in der Regel um 2 Wochen).
Für jede intuitive Rolle, die Exportkontrollen unterliegt, hängen die endgültigen Angebote vom Erhalt einer genehmigten Exportlizenz und/oder eines ausgeführten TCP vor dem Startdatum des potenziellen Mitarbeiters ab, was flexibel sein kann oder auch nicht, und innerhalb eines Zeitrahmens, der den Einstellungsbedarf nicht unangemessen behindert. Gegebenenfalls werden die Kandidaten über die diesbezüglichen Anforderungen informiert und angewiesen
weniger ansehen At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job DescriptionPrimary Function of Position:
At Intuitive, we empower our team members to innovate, excel, and make a meaningful impact on the world of minimally invasive care and robotic-assisted surgery. As Senior Manager, Accounts Receivable for the EMEA region, you will play a pivotal role in driving operational excellence across a dynamic, multicultural region. This is a chance to lead a high-performing team, collaborate with passionate leaders, and directly influence the business.
You’ll join an organization that values humility, teamwork, and continuous improvement, where your expertise will serve our mission to improve patient outcomes globally. Here, your leadership will be recognized, your ideas valued, and your career growth actively supported. If you are driven by making a difference, embracing innovation, and advancing the future of healthcare, Intuitive is the place for you.
Roles and Responsibilities:
STRATEGIC LEADERSHIP
Develops and drives the AR strategy for EMEA, aligning with global finance goals.Represents AR function in senior-level, cross-functional meetings and business-critical initiatives.Influences organizational policies and decision-making processes by presenting relevant AR data, insights, and recommendations to senior management.Supports change across the organization to enhance the AR function, proactively identifying and leading opportunities for process improvement and innovation.CASH APPLICATION
Collaborates with our global cash application team in Mexicali.Ensures that we have an effective methodology and process in place for achieving world-class cash collection results. Resolves unapplied cash exceptions from the automatic cash application interface with the bank and resolves cash application disputes.CREDIT WORTHINESS
Evaluates the creditworthiness of new/existing customers by conducting credit checks and financial analysis.Builds processes to ensure that we can efficiently manage credit evaluations through effective coordination with our customer finance, commercial enablement, and sales teams.Ensures that the Company has an effective methodology in place for evaluating, managing, and reporting on credit risk. Establish credit limits and terms in accordance with company policies and risk management strategies.Manages the LoC with banks and involved parties (customer, logistics, 3rd parties).Review allowance for doubtful accounts analysis and bad debt write-offs analysis.Monitors and manages aging accounts receivable to minimize bad debt and enhance cash flow.CUSTOMER ORIENTATION
Builds strong professional relationships with key stakeholders and business partners. Fosters strong relationships with customers to understand their needs and ensure timely and accurate invoicing and collections.Handles customer inquiries and disputes professionally and efficiently, aiming for high levels of customer satisfaction. Collaborates with sales and customer service teams to address and resolve any billing issues at their root cause. Need to demonstrate the reduction of issues over time.Builds efficient processes for ensuring timely and accurate billings relating to our system, leasing, pay-per-use, instrument, and service sales.CASH COLLECTION
Leads and manages the cash collection process to ensure timely and efficient collection of receivables. Implements strategies to improve cash flow and reduce days sales outstanding (DSO). Develops and maintains effective collection policies and procedures.TEAM MANAGEMENT
Leads, mentors, and develops a happy and high-performing AR team, fostering a collaborative and results-oriented work environment. Sets clear performance goals, conducts regular performance reviews, and provides ongoing coaching and support. Has strong project management practices in place to track the progress of the team and deliverables.Ensures team members are trained on best practices and company policies and encourage continuous professional development.REPORTING AND ANALYSIS
Develops and reports key business metrics and provides trend analyses, with the objective of focusing on continuous improvement and world-class quality service, quality, and productivity.Prepares and presents regular AR reports, including aging analyses, DSO (Days Sales Outstanding), credit availability and AR trends for distribution to executive management.COMPLIANCE AND PROCESS IMPROVEMENT
Manages processes and procedures to ensure quality, consistency, and efficiency.Ensures adequate internal controls are in place and Company accounting policies are adhered to.Finds scalable solutions and works with our Global Shared Services teams and IT to leverage technology to drive automation.Ensures that the month-end accounting close is executed timely, including recording of journal entries, account reconciliations, and related analyses.Develops, maintains, and ensures ongoing compliance with SOX internal control documentation.Supports AR and Global Finance SSC initiatives and guidance, and the GFSSC mission and visionQualificationsRequired Knowledge, Skills, and Experience:
Ability to build strong business partnerships with key stakeholders in the organization.Accountability, Teamwork, Excellence, Positive energy, Humility, Solution-orientedStrong leadership skills that can build a strong team for the long run.A bachelor’s degree in accounting or related field is preferred.Demonstrated ability to lead and build a world-class AR team.High working capacity, hands-on experienceFluent in English and French - German and/or Italian is a plusStrong technical experience in the AR transactional area (systems and processes).Proficiency in accounting software and ERP systems; experience with SAP and HighRadius is a plus.Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities. Exceptional customer service orientation and communication skills.Additional InformationWir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.
Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeiter unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.
Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (Hinweis: Das Lizenzierungsverfahren der Regierung kann 3 bis 6+ Monate dauern) oder (ii) einen Technologiekontrollplan ("TCP") implementieren muss (Hinweis: verlängert den Einstellungsprozess in der Regel um 2 Wochen).
Für jede intuitive Rolle, die Exportkontrollen unterliegt, hängen die endgültigen Angebote vom Erhalt einer genehmigten Exportlizenz und/oder eines ausgeführten TCP vor dem Startdatum des potenziellen Mitarbeiters ab, was flexibel sein kann oder auch nicht, und innerhalb eines Zeitrahmens, der den Einstellungsbedarf nicht unangemessen behindert. Gegebenenfalls werden die Kandidaten über die diesbezüglichen Anforderungen informiert und angewiesen
weniger ansehen At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job DescriptionThe Sr. Trainer Commercial Learning - Global Distribution reports to the Manager Commercial Learning and is responsible for providing Sales Training to Intuitive’s Global Distribution Markets. This individual will collaborate closely with the European Commercial Distribution Managers to create a sales training strategy to improve the knowledge and skill of the Distributor Partners.
Roles & Responsibilities:
LeadershipPartner with the Global Commercial Distribution Team to support the sales strategy by aligning all training programs and initiatives to the prioritiesAssess European distributor sales team's strengths and gaps pertaining to knowledge and skills; Develop programs to address competency gapsCollaborate with internal partners such as Direct Commercial Learning, Salesforce Effectiveness, ISI Business School, HR, Talent Development, Clinical Product Education and other cross functional partners to standardize business processesCollaborate with Learning & Technology Specialist to execute e-learning initiatives and maintain current training recordsSales TrainingCreate curricula, agendas and training materials for all technical, clinical and sales training programsManage regional and corporate new hire training programs - Distributor Clinical and System Training (DCAST)Effectively present and deliver ISI Clinical Sales Process and Capital Sales Process presentations and workshops to new hire trainees during DCAST programs and ongoing competency programsLeverage various formats and venues for training programs, such as instructor-led, self-led, distance learning/remote, video and podcast, etc. to maximize the impact of the contentCollaborate closely with Global Marketing to ensure training aligns with messaging, value propositions and market opportunitiesConduct routine field rides with field sales to diagnose common training needs as well as provide coaching, feedback and mentorshipSupport da Vinci procedures in a hospital operating roomTechnical / Clinical TrainingMaintain "expert" level certification of da Vinci Surgical Systems / procedure lectures and advanced instrumentation in-service training and lecturesEffectively present and deliver da Vinci Technical Lectures / procedure lecture to new hire trainees during DCAST programs and ongoing competency programsCertify distributor sales personnel on da Vinci Surgical Systems and advanced instrumentation in-service trainingEducate Distributor Sales Personnel on Best Practices for da Vinci Surgical Systems pre, intra and postoperative managementAnalyticalForecast annual program needs to meet organizational growthMeasure sales effectiveness of training programs and develop reports and comprehensive programs analysis#LI-Hybrid
QualificationsSkills & Experience:
B.S./B.A. Degree required, preferably in Business Administration, Communications, Healthcare Management5+ years of Sales or Sales Management experience, preferably in medical device field2+ years of Corporate Training or Training Management experienceExperience with the da Vinci Surgical Systems preferredKnowledge of the operating theater preferredProven ability to effectively communicate both verbally and writtenStrong interpersonal and leadership skillsHighly organized and able to operate independentlyAbility to travel 15%+English fluency requiredAdditional InformationWir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.
Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den U.S. Export Administration Regulations (15 CFR §743.13(b)) können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeiter unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.
Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (Hinweis: Das Lizenzierungsverfahren der Regierung kann 3 bis 6+ Monate dauern) oder (ii) einen Technologiekontrollplan ("TCP") implementieren muss (Hinweis: verlängert den Einstellungsprozess in der Regel um 2 Wochen).
Für jede intuitive Rolle, die Exportkontrollen unterliegt, hängen die endgültigen Angebote vom Erhalt einer genehmigten Exportlizenz und/oder eines ausgeführten TCP vor dem Startdatum des potenziellen Mitarbeiters ab, was flexibel sein kann oder auch nicht, und innerhalb eines Zeitrahmens, der den Einstellungsbedarf nicht unangemessen behindert. Gegebenenfalls werden die Kandidaten über die diesbezüglichen Anforderungen informiert und angewiesen
weniger ansehen